/Institutions/University-of-Texas-Rio-Grande-Valley/json/2021-2022/Undergraduate-Catalog-local.json

/Institutions/University-of-Texas-Rio-Grande-Valley/json/2021-2022/Undergraduate-Catalog.json

Academic Records

Department	UTRGV Brownsville Campus	UTRGV Edinburg Campus
Office of Undergraduate Admissions	BMain 1.100	ESSB, 1st floor
Office of the University Registrar	BMain 1.100	ESSB, 1st floor
Graduate College	BSABH 1.202	EMASS 1.158
Health Services	BCRTZ 206	ESTHC 1.105
Counseling Center	Student Union 2.10	EUCTR 109
Learning Center	BMSLC 2.118	ELCTR 100
Dean of Students	BCAVL 205	EUCTR 323
Residence Life	Casa Bella	EUCTR 315
Career Center	BINAN 1.105	ESSBL 2.101

Educational Records do not include:

• Financial records of the student’s parents or guardian.
• Confidential letters of recommendations that were placed in the educational records of a student prior to January 1, 1975.
• Records of instructional, administrative and educational personnel that are kept in the sole possession of the maker and are not accessible or revealed to any other individual.
• Records of law enforcement units.
• Medical and psychological records.
• Records that only contain information about an individual built or acquired by the university after the individual is no longer a student at the institution.

Challenge to Record

Students may challenge the accuracy of their educational records. Students who believe that their educational records contain information that is inaccurate or misleading, or is otherwise in violation of their privacy or their rights, may discuss their problems informally with the department that generated the record in dispute. If an agreement is reached with respect to the student’s request, the appropriate records will be amended. If an agreement is not reached, the student will be notified within a reasonable period of time that the records will not be amended, and he or she will be informed by the head of that department of his or her right to a formal hearing.

A student’s requests for a formal hearing must be made in writing to the Registrar who, within a reasonable period of time after receiving such requests, will inform the student of the date, place and the time of the hearing. Students may present evidence relevant to the issues raised and may be assisted or represented at the hearings by one or more persons of their choice, including attorneys, at the student’s expense. The hearing officer who will adjudicate such challenges will be appointed by the vice president for business affairs in non-academic matters and by the Provost or other designated official.

Decisions of the hearing officer will be based solely on the evidence presented at the hearing, will consist of the written statements summarizing the evidence and stating the reasons for the decisions, and will be delivered to all parties concerned. The education records will be corrected or amended in accordance with the decision of the hearing officer, if the decision is in favor of the student. If the decision is unsatisfactory to the student, the student may place with the education records statements commenting on the information in the records or statements setting forth any reasons for disagreeing with the decision of the hearing officer, or both.

The statements will be placed in the education records, maintained as part of the student’s records and released whenever the records in question are disclosed. Students who believe that the adjudications of their challenges were unfair or not in keeping with the provisions of the Act may request, in writing, assistance from the president of the university.

Copies

Students may access their academic records using ASSIST. Furthermore, students may have copies of documents included in their educational records and this policy. These copies will be made at the student’s expense at rates authorized in the Texas Public Information Act. (There is a $5.00 fee for each official transcript.) Official copies of academic records or transcripts will not be released for students who have a delinquent financial obligation or financial “hold” at the university.

Complaints

Complaints regarding alleged failures to comply with the provisions of the FERPA may be submitted in writing to the Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue SW, Washington, D.C. 20202-4605.